Trend not updating
In line with your concern, kindly refer to this link: Hope this proves helpful to you. When I try and update it says that I need to connect to the internet before I can update.
Thank you for contacting us, I am Czerny from Consumer Support Team and I apologize for the delay of our response. A message appears when the uninstallation is complete. Basically it all started when I tried to update my newly purchased Trend Micro.Please let me know if I was able to resolve your concern(s) so I may formally close this case for you. Best Regards, Czerny Batenga Consumer Support Team Trend Labs HQ, Trend Micro Incorporated In order for us to have a history of our correspondence, please do not delete the subject and the contents of this email. When I uninstalled Trend Micro and installed it again, all of the sudden I could not activate or update it.